Tuesday, November 23, 2010

Toy Tuesday: Taxpayer subsidized toy testing?

A little background

Shortly after started my first job with a big toy company at a big toy company (over 20 years ago), we received requests for samples from The Canadian Toy Testing Council. The Council had already been around for many years, and had a history of issuing toy reviews that were often highly critical of mass market and TV promoted toys. My boss was unequivocal in rejecting their request, and told me that they were just a bunch of Ottawa-based moms who lacked the qualifications to effectively evaluate and report on toys.

A year later at the same toy company, the Council called one of our dolls the worst toy of year. I remember the president of the company jumping for joy and accurately predicting that the doll would become the year’s hottest item in Canada. The doll had truly innovative features, a compelling play pattern, and aggressive TV advertising. On top of that, it was featured as the lead toy story on every news program in the country, and typified the expression “all publicity is good publicity”.

As a couple more years passed and management changed at the toy company. It was decided that we should cooperate with the Canadian Toy Testing Council rather than view them as the enemy. We spent a lot of time escorting them through Toy Fairs in Toronto and New York, but there really wasn’t any impact on the reviews our toys received.

It’s different today

20 years ago, there were few sources of product reviews available to consumers beyond the Toy Report issued by the Council. There was no internet, so there was no amazon.com, no toysrus.com, and no mommy bloggers. Today, obviously, things are much different, yet The Canadian Toy Testing Council persists.

And now...supported by our taxes

The Ottawa Citizen reports that the Council has received a grant this year from the Ontario Trillium Foundation, a taxpayer-funded organization whose mission is to build “healthy and vibrant communities throughout Ontario by strengthening the capacity of the voluntary sector, through investments in community-based initiatives.”

The Council issued its annual Toy Report last week, with a list of “Best Bets” that includes a variety of mass market and specialty toys. While I respect the motivation of The Canadian Toy Testing Council, I do question whether it’s necessary or meaningful, and firmly believe that our tax dollars are better spent elsewhere.

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